Establish Your Authority
Agent Features
A customer is an individual, or business owner, seeking an answer to a problem, direction & guidence, or is in need of having work performed over an extended period of time.
The customer will submit tickets outlining their issue(s) and someone, a customer agent, with knowledge or experience in areas related to the request will respond with a proposal to resolve the issue.
As a Customer Agent you have the ability to generate revenue from either of the following methods:
Respond to Jobs
A job is a request made by a customer seeking help to perform work related tasks onsite, or remotely, in exchange for payment. As a customer agent you have the ability to respond and work out conditions of the request to your benefit.
Respond to Tickets
Tickets are cases submitted by individuals seeking assistance to issues which can be addressed online via email or live chat. As a customer agent you have the ability to respond to new ticket submittals with the hopes of being allowed to resolve and work out payment conditions of the request to your benefit.
Create Knowlede Base Articles
Do you have a wide range of niche areas in which you care to offer support? Use your YouTube videos to create vide-base knowledge base tutorials and benefit financially from traffic views using well timed ads linking to services & products.
Agent Membership (Basic)
Accounts
Free Trial
Projects
SSL
Storage
Domains
Sub-domains
Your Text
CUSTOMER AGENT
$15 mo
Regular Monthly Fee $15
Set Support Prices
Respond to Tickets
Respond to Job Requests
Custom Community Chat Group
Custom Community Forum
Create Knowledge Base Articles
Your Text
Agent Membership + (Plus)
Accounts
Free Trial
Projects
SSL
Storage
Domains
Sub-domains
CUSTOMER AGENT PLUS
$20 mo
$0 SET-UP FEE
Includes Customer Agent Standard Membership Options
iMarket Support Live Chat Operator Access
Includes Live Email & Website Chat Widgets
Live Client Tracking & Engagement
Autobot & Canned Response Integration
Offline access, configure business hours, track statistics
Many more options included
DISCLAIMER!!!
The iMarket Support platform is not a hiring or personnel recruitment & management agency. Instead, it serves as a consumer to consumer (C2C) & business to consumer (B2C) membership community allowing individuals & companies to exchange skills & services for compensation or barter.